How to cancel your subscription

Thank you for joining The Membership for as long as it was possible for you. 

It is easy to cancel your monthly payment if you need to do so.

CANCELLATION MUST BE DONE THIS WAY OTHERWISE YOU WILL NOT BE CONSIDERED CANCELLED SO PLEASE FOLLOW THE INSTRUCTIONS BELOW.

Please do not email or reply to an automated email (receipt, announcement you receive, notice from Paypal, etc.) to cancel as it will not be seen.  The system is intentionally set up so each customer can easily cancel themselves and we don't want you sending an email thinking you've been cancelled when you haven't. 

You can cancel your monthly payment at any time through your PayPal account or credit card, which is processed through Stripe.

Please know that once you cancel your account, your access to the private group and online courses is removed immediately (and not on your next scheduled payment date).

To cancel through PayPal, sign in to your PayPal account and find "Preapproved Payments" or "Automatic Payments". Click "stop" or "cancel the subscription." All done!

To cancel through your credit card, log in to your Member account dashboard (you're already logged in if you can read this, but if you need to sign in/sign out, go to:

https://www.nicholemccloy.com/login

Click on the account logo in the top right corner.

Select Settings, then Billing Info, and then click the Cancel Subscriptions button.

All done!

Remember, refunds are not available after payment is received.   Cancellation will prevent any further charges after the date of cancellation.

**Be sure to cancel 48 hours before your next billing date to ensure no funds will be deducted.  

IF YOU LOGIN AND DON'T SEE THE COURSES ANYMORE:

Upon failed payments, the system automatically revokes your access to the courses and group to prevent unauthorized viewing of courses not paid for.  However, if the account hasn't been cancelled, it will keep trying to obtain the agreed-upon payment multiple times.  If your payment has gone through successfully, and you still can't access the videos, please email us at [email protected]with the title "REINSTATE" as we have to manually re-activate you. 

If you experience trouble please email for help.

XO, 

Nichole & The Membership Support Team